KHOERONSYAH, Aria; YUDITAMA, Mohammad Rangga; NURZAMAN, Muhammad Iqbal; LESMANA, Muhammad Ilham Surya; FATHURAHMAN, Thaariq Muhammad; ROSITA, Ai. CHATBOT DESIGN USING ARTIFICIAL INTELLIGENCE WITH NATURAL LANGUAGE PROCESSING TO INCREASE CUSTOMER SATISFACTION AT MSME LEVEL. CENTRAL ASIA AND THE CAUCASUS, Delhi, India, v. 23, n. 1, p. 4159–4168, 2022. Disponível em: https://ca-c.org/CAC/index.php/cac/article/view/410.. Acesso em: 30 jan. 2025.