THE ROLE OF JOB CHARACTERISTICS ON JOB SATISFACTION OF CREATIVITY INDUSTRY EMPLOYEES
Keywords:
Job Characteristics, Job Satisfaction, Creative IndustryAbstract
Creative industry is tied to creative performance of employees. This performance of creative employees relied greatly on their perception to their job. This study was designed to investigate the relationship of job characteristics and job satisfaction of employees on creative industry particularly in Bandung city. Data were collected from
114 creative employees engaging in design, advertising, architecture, and fashion business within creative industry of Bandung city. This study found out that job characteristics and its five dimensions positively and significantly affected job satisfaction of employees in creative industry in Bandung city. In case of result implications of this study, management of the companies within creative industry in Bandung city requires to understand and model a job with characteristics perceived interesting and challenging by creative employees.
Downloads
References
Ghazi, E.L. and M. Goede, Creative industries: a case study of Isfahan, Iran. International Journal of Social Economics, 2019 DOI: https://doi.org/10.1108/IJSE-09-2017-0409.
Mayasari, Y. and T. Chandra, Social capital for knowledge management system of the creative industry. Journal of Enterprising Communities: People and Places in the Global Economy, 2020 DOI: https://doi.org/10.1108/JEC-01-2020-0008.
Hackman, J.R. and G.R. Oldham, Motivation through the design of work: Test of a theory. Organizational behavior and human performance, 1976. 16(2): p. 250-279 DOI: https://doi.org/10.1016/0030-5073(76)90016-7.
Miller, J.J.H. and E. O’Riordan, Robust numerical method for a singularly perturbed problem arising in the modelling of enzyme kinetics. BIOMATH, 2020. 9(2): p. 2008227 DOI: https://doi.org/10.11145/j.biomath.2020.08.227.
Zhanbulatova, R., et al., THE ENERGY VECTOR OF KAZAKHSTAN-RUSSIA RELATIONS IN THE CONTEXT OF GLOBAL CHANGES ON THE INTERNATIONAL ENERGY MARKET. Central Asia and the Caucasus, 2020. 21(2): p. 121-130 DOI: https://doi.org/10.37178/ca-c.20.2.11.
Rašidagić, E.K. and Z. Hesova, Development of Turkish Foreign Policy Towards the Western Balkans with Focus on Bosnia and Herzegovina. Croatian International Relations Review, 2020. 26(86): p. 96- 129 DOI: https://doi.org/10.37173/cirr.26.86.4.
Lobão, J. and A.I. Costa, Do Fixed-Income ETFs Overreact? Evidence of Short-term Predictability following Extreme Price Shocks. Cuadernos de Economía, 2020. 43(122): p. 131-144 DOI: https://doi.org/10.32826/cude.v42i122.145.
Kasalak, G. and M. Dagyar, The Relationship between Teacher Self-Efficacy and Teacher Job Satisfaction: A Meta-Analysis of the Teaching and Learning International Survey (TALIS). Educational Sciences: Theory and Practice, 2020. 20(3): p. 16-33.
Locke, E.A., What is job satisfaction? Organizational behavior and human performance,1969. 4(4): p. 309-336 DOI: https://doi.org/10.1016/0030-5073(69)900130.
Ahmad, A., The relationship among job characteristics organizational commitment and employee turnover intentions: A reciprocation perspective. Journal of Work-Applied Management, 2018 DOI: https://doi.org/10.1108/JWAM-09-2017-0027.
Grobelna, A., Effects of individual and job characteristics on hotel contact employees’ work engagement and their performance outcomes: A case study from Poland. International journal of contemporary hospitality management, 2019 DOI: https://doi.org/10.1108/IJCHM-08-2017-0501.
Netemeyer, R.G., et al., An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of marketing, 1997. 61(3): p. 85-98 DOI: https://doi.org/10.1177/002224299706100306.
Niehoff, B.P., et al., The influence of empowerment and job enrichment on employee loyalty in a downsizing environment. Group & Organization Management, 2001. 26(1): p. 93-113.
Dang, T.C., et al., Factors affecting the profitability of listed commercial banks in Vietnam: Does agriculture finance matter? AgBioForum, 2021. 23(1): p. 32-41.
Chang, S.-C. and M.-S. Lee, Relationships among personality traits, job characteristics, job satisfaction and organizational commitment–an empirical study in Taiwan. The Business Review, 2006. 6(1): p. 201-207.
Hauff, S. and N. Richter, Power distance and its moderating role in the relationship between situational job characteristics and job satisfaction: An empirical analysis using different cultural measures. Cross Cultural Management, 2015 DOI: https://doi.org/10.1108/CCM-11-2013-0164.
Kong, H., et al., Job satisfaction research in the field of hospitality and tourism. International journal of contemporary hospitality management, 2018 DOI: https://doi.org/10.1108/IJCHM-09-2016-0525.
Rai, A. and S. Maheshwari, Exploring the mediating role of work engagement between the linkages of job characteristics with organizational engagement and job satisfaction. Management Research Review, 2020 DOI: https://doi.org/10.1108/MRR-10-2019-0442.
Jassim, T.L., The influence of oil prices, licensing and production on the economic development: An empirical investigation of Iraq economy. 2021.
Taber, T.D. and G.M. Alliger, A task‐level assessment of job satisfaction. Journal of Organizational Behavior, 1995. 16(2): p. 101-121 DOI: https://doi.org/10.1002/job.4030160202.
Turner, A.N. and P.R. Lawrence, Industrial jobs and the worker: An investigation of response to task attributes. 1965: Boston, Harvard University.
Bhuian, S.N. and B. Mengue, An extension and evaluation of job characteristics, organizational commitment and job satisfaction in an expatriate, guest worker, sales setting. Journal of Personal Selling & Sales Management, 2002. 22(1): p. 1-11.
Boonzaier, B., B. Ficker, and B. Rust, A review of research on the job characteristics model and the attendant job diagnostic survey. South African journal of business management, 2001. 32(1): p. 11-34 DOI: https://doi.org/10.4102/sajbm.v32i1.712.
Fazlollahtabar, H., I. Mahdavi, and N. Mahdavi-Amiri, Meta modelling of job satisfaction effective factors for improvement policy making in organizations. Benchmarking: An International Journal, 2016 DOI: https://doi.org/10.1108/BIJ-11-2013-0107.
Pinmongkhonkul, S., T. Khamkhunmuang, and W. Madhayamapurush, Ethnobotanical Study and Plant Dimension Classification in Kwan Phayao Community Areas, Phayao Province, Thailand. AgBioForum, 2021. 23(1): p. 65-71.
Farh, J.-L., P.M. Podsakoff, and D.W. Organ, Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of management, 1990. 16(4): p. 705-721 DOI: https://doi.org/10.1177/014920639001600404.
Idaszak, J.R. and F. Drasgow, A revision of the Job Diagnostic Survey: Elimination of a measurement artifact. Journal of applied psychology, 1987. 72(1): p. 69 DOI: https://doi.org/10.1037/0021- 9010.72.1.69.
Ilies, R. and T.A. Judge, An experience-sampling measure of job satisfaction and its relationships with affectivity, mood at work, job beliefs, and general job satisfaction. European journal of work and organizational psychology, 2004. 13(3): p. 367-389 DOI: https://doi.org/10.1080/13594320444000137.
Okpara, J.O., Personal characteristics as predictors of job satisfaction: An exploratory study of IT managers in a developing economy. Information Technology & People, 2004 DOI: https://doi.org/10.1108/09593840410554247.
Fried, Y. and G.R. Ferris, The validity of the job characteristics model: A review and meta‐analysis. Personnel psychology, 1987. 40(2): p. 287-322 DOI: https://doi.org/10.1111/j.1744- 6570.1987.tb00605.x.
Thomas, A., W.C. Buboltz, and C.S. Winkelspecht, Job characteristics and personality as predictors of job satisfaction. Organizational Analysis, 2004 DOI: https://doi.org/10.1108/eb028993.
Schaefer, K.A., et al., How Have Oilseed Relative Price Relationships Changed Over Time?AgBioForum, 2021. 23(1): p. 72-83.
Abbott, J.B., N.G. Boyd, and G. Miles, Does type of team matter? An investigation of the relationships between job characteristics and outcomes within a team-based environment. The Journal of social psychology, 2006. 146(4): p. 485-507 DOI: https://doi.org/10.3200/SOCP.146.4.485-507.
Bettencourt, L.A., K.P. Gwinner, and M.L. Meuter, A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors. Journal of applied psychology, 2001. 86(1): p. 29 DOI: https://doi.org/10.1037/0021-9010.86.1.29.
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Author

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.