THE DECREASE IN THE NUMBER OF TRAIN PASSENGERS DUE TO THE COVID-19 PANDEMIC
Keywords:
Trains, Passengers, Covid 19Abstract
The train is a mode of public transportation that is in great demand by the Indonesian people. PT Kereta Api Indonesia (Persero) as a train operator in Indonesia has many routes, one of which is the Argo Parahyangan train. Argo Parahyangan train is one of the leading trains in the business of PT Kereta Api Indonesia (Persero) which is one of the company's largest revenues. Argo Parahyangan train had the highest number of passengers in 2019 in the 2017-2019 period as an intercity and interprovincial train. However, due to various factors, the Argo Parahyangan train has experienced a drastic decrease in the number of passengers in 2020 until now. The purpose of this study was to identify and analyze the factors that caused the decline in the number of passengers on the Argo Parahyangan train. The research method used is a qualitative research method and the data used are primary data obtained from PT Kereta Api Indonesia (Persero) regarding data on the volume of passengers on the Argo Parahyangan train in the last 5 years as well as the company's internal regulations. The results of this study are the biggest factors that affect the decrease in the number of passengers for the Argo Parahyangan train, namely from the policies implemented by PT Kereta Api Indonesia (Persero) regarding the travel rules for the Argo Parahyangan train.
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